Events

« Tuesday June 10, 2008 »
Tue
Start: 9:00 am
End: 4:30 pm

We are increasingly being called upon to develop, describe, and document the impacts / results of our programs and services. Learn the steps required to create a comprehensive client satisfaction survey to gather both quantitative and qualitative data.  There is a skill required to write good questions .. learn how to formulate and evaluate survey questions.   Bring your own survey to the class and identify ways in which it can be improved!