How to Develop Effective Client Satisfaction Tools

We are increasingly being asked to develop, describe and document and the impacts of our programs and services. This brief interactive seminar will give us a chance to workshop existing tools. It will also provide some brief tips on administration, analysis and dissemination of findings. Feel free to bring a tool that you have already been using and see how it can be improved!

Participants Will Learn:

• What makes a good client satisfaction tool
• How to critique and improve existing tools
• Get feedback on tools they have been using
• Tips for administration, analysis and dissemination

Who Should Attend:

• Front line practitioners
• Those seeking to develop or improve client satisfaction tools
• Community members
• Students