People living with HIV/AIDS (PHAs) access practical assistance from the AIDS Committee of Toronto’s (ACT) support program either on their own initiative or through referral from another program or agency. ACT staff began considering whether a case management approach to support services might not be more beneficial to presenting PHAs who often require assistance with a variety of needs that could not be addressed through self-directed access to services. ACT staff also wanted to determine who would benefit most from case management compared to standard self-directed access to services. The objectives of this prospective randomized trial of 78 PHAs were to (1) assess who, with what characteristics and circumstances, benefited most from self-directed access to support services versus case management at ACT, and (2) to compare health and social costs associated with these two approaches from a total societal perspective. To view the final report, “A Case Management Approach to Support Services for People Living with HIV/AIDS (PHAs) Assessing the Effectiveness and Costs”, click here.